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Facebook is a great way to keep in touch with friends and family from all over the world. While this may be the case, Facebook users have discovered a secret inbox accessible on the web or Facebook Messenger apps for smartphones and tablets. The secret folder is part of Facebook’s filtering system, designed to catch spam and other unwanted messages. Just last week users from ...

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With the March 21 release of the 4-inch iPhone SE now behind us, it is time to turn our attention to the long awaited iPhone 7, which is expected to be released later in the year. While Apple have not officially released any information about the new iPhone, there have been many rumours circulating about the new phone’s specs, design and battery life. Here at Synapse we have ...

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There is no doubt that outsourcing your business’ IT to a specialized IT consulting company, can save you both time and money. Regardless of what industry you are in, technology most likely plays an integral role in the day-to-day operation of your company. Have you considered what would happen if you weren’t getting the most out of your IT system? For some clients, IT can be ...

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Voice over internet protocol (VoIP) is a type of technology that allows users to make calls using the internet rather than a conventional or analogue phone system.  There are numerous advantages of VoIP systems, and as a result many small and medium-sized businesses are making the switch from traditional systems over to VoIP business phone systems. Some of the benefits of VoI ...

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A recent influx of fraudulent emails is sweeping across the globe, causing unsuspecting payroll and HR professionals to wire money to scammers. In today’s day and age, most companies have effective internet security which is making it even harder for malicious content and scamming attempts to succeed. In most cases, it is easier for criminals to trick employees into running a ...

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Cloud-based services have seeped into our everyday lives, both at home and in the office, according to Statista the global cloud based market grew by approximately 13.7% last year alone! Due to the inherent flexibility, expertise and cost-efficiency which cloud computing can offer to small and medium sized enterprises, it is not surprising that cloud computing is growing in po ...

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It has come to our attention that a new scam is circulating via email which is affecting local Melbourne businesses. The attacker targets business websites and obtains information on staff members, in an attempt to impersonate employees and get money out of unsuspecting business owners. If you have an “Our Team” section on your website, the attacker can obtain information on ...

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Just last month, a large Melbourne hospital was left in disarray after a virus wreaked havoc on its XP machines. Staff at Melbourne Health, the network which runs the hospital, were urgently trying to fix the damage caused by a virus which infected their computers on the 18th of January. An email sent to staff that afternoon confirmed that a virus had hit Melbourne Health's ...

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Every year SplashData releases an annual list of the 25 most popular and insecure passwords, in an attempt to encourage the adoption of stronger passwords to improve internet security. Unsurprisingly, “123456” and “password” topped off the list, just like last year and the year before…. While complex passwords can be hard to come up with, especially seeing as nearly everythin ...

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With the launch of the iPad Pro and Surface Pro 4, and wearables such as the Apple Watch, 2015 was another big year for technology. Despite this, there were also a number of tech fails which the likes of Google, Samsung and Facebook would rather forget. Below are some of the biggest tech fails of 2015: Google Map Maker Google map maker was intended as a way of letting users ...

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